datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
support-ticket-dataset
Support Tickets with an AI-Automation Counterfactual
1.5M synthetic support tickets in two matched worlds — one where an AI assistant handles part
of the queue, one staffed entirely by humans. Same tickets, same customers, same attributes.
Only the routing differs.
Most support datasets give you one world and leave you guessing about the other. This one gives
you both, so questions like "what would this have cost without automation?" are measured
rather than estimated.
from… See the full description on the dataset page: https://huggingface.co/datasets/s2pidape/support-ticket-dataset.food-delivery-support-tickets
Food Delivery Support Tickets (synthetic)
10,153 synthetic English customer-support conversations for a food delivery
platform (à la Wolt / Uber Eats / DoorDash). Each record is a realistic customer
message with structured labels and a professional agent resolution + reply.
Built for the Food Delivery Support Copilot — an assistant that classifies an
incoming ticket, retrieves similar resolved cases, and drafts a reply.
How it was made
Generated locally with the… See the full description on the dataset page: https://huggingface.co/datasets/OrSabbach/food-delivery-support-tickets.support-routing
Support Routing v1
125 fictional English support messages, each labelled with the team that should handle it under a written routing policy, plus the recorded answers of five models on the 100 held-out test cases. Published by DecisionModelHub under CC BY 4.0.
The task: given one support message and the fixed policy, select exactly one team for the primary actionable issue: billing, technical, account, sales or needs_clarification.
The companion yes/no dataset is… See the full description on the dataset page: https://huggingface.co/datasets/decisionmodelhub/support-routing.support2
Dataset Card for "support2"
More Information needed
agent-traces-customer-support-triage
Agent Traces: customer-support-triage
Synthetic multi-agent workflow traces with LLM-enriched content for the customer-support-triage domain.
Part of the juliensimon/open-agent-traces collection — 10 datasets covering diverse domains and workflow patterns.
What is this dataset?
This dataset contains 1,483 events across 50 workflow runs, each representing a complete multi-agent execution trace. Every trace includes:
Agent reasoning — chain-of-thought for each agent step… See the full description on the dataset page: https://huggingface.co/datasets/juliensimon/agent-traces-customer-support-triage.food-delivery-support-tickets
Food Delivery Support Tickets (synthetic)
10,153 synthetic English customer-support conversations for a food delivery
platform (à la Wolt / Uber Eats / DoorDash). Each record is a realistic customer
message with structured labels and a professional agent resolution + reply.
Built for the Food Delivery Support Copilot — an assistant that classifies an
incoming ticket, retrieves similar resolved cases, and drafts a reply.
How it was made
Generated locally with the… See the full description on the dataset page: https://huggingface.co/datasets/shaked08/food-delivery-support-tickets.torch-tpu-model-support
torch-tpu-model-support
Support sweep results for HuggingFace models on Google Cloud TPU with torch_tpu.
Each row is one model tested in one sweep. The sweep loads the model and
generates 8 tokens with the fixed prompt "The future of AI is" in bf16.
Result values
PASS — model loaded and generated successfully
FAIL(load) — exception during model load
FAIL(gen) — load succeeded, generation raised
FAIL(output) — generation returned but the text was judged not valid… See the full description on the dataset page: https://huggingface.co/datasets/hf-gcp-tpu-internal/torch-tpu-model-support.customer-service-robot-support
This Dialogue
Comprised of fictitious examples of dialogues between a customer encountering problems with a robotic arm and a technical support agent. Check out the example below:
"id": 1,
"description": "Robotic arm calibration issue",
"dialogue": "Customer: My robotic arm seems to be misaligned. It's not picking objects accurately. What can I do? Agent: It appears that the arm may need recalibration. Please follow the instructions in the user manual to reset the calibration… See the full description on the dataset page: https://huggingface.co/datasets/FunDialogues/customer-service-robot-support.africa-synth-ai-clinical-decision-support-all
AI & Clinical Decision Support | Africa (Electric Sheep Africa metadata inventory)
Size category: 10K<n<100K - Formats: csv - Sector: technology_digital - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This Dataset Covers
Public datasets… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-synth-ai-clinical-decision-support-all.Internship_Support_Query_Resolution_Dataset
Internship Support-Query Resolution Dataset
Support-query records from an internship programme's helpdesk: how each query
was raised, which theme it's about, and how it was resolved. 4,093 rows, one
row per query. No free-text query content is included — every row's content
is represented only by query_theme_code.
Files
File
Rows
Contents
internship_query_resolution_export_2026-07-08_anonymized.csv
4093
one row per query, 16 columns… See the full description on the dataset page: https://huggingface.co/datasets/vicharanashala-org/Internship_Support_Query_Resolution_Dataset.africa-synth-telecom-support-resolution-time-data-nigeria
Africa Synth Telecom Support Resolution Time Data Nigeria | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: technology_digital - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-synth-telecom-support-resolution-time-data-nigeria.customer-support-ticketsafrica-synth-telecom-customer-support-ticket-records-nigeria
Africa Synth Telecom Customer Support Ticket Records Nigeria | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: technology_digital - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-synth-telecom-customer-support-ticket-records-nigeria.supporting-data-for-upper-crustal-geometry-of-the-miryang-fa
Supporting Data for "Upper-Crustal Geometry of the Miryang Fault From Seismic Reflection Imaging in the Southeastern Korean Peninsula"
NORA Research Lab — Geoscience Dataset Suite
Branch: Structural Geology & Tectonics · Format: parquet · License: cc-by-4.0
🌐 www.noraresearchlab.site
About this dataset
Source & Provenance
Original source: Zenodo
Original license: cc-by-4.0 — checked against NORA's redistribution… See the full description on the dataset page: https://huggingface.co/datasets/NoraResearchLab/supporting-data-for-upper-crustal-geometry-of-the-miryang-fa.support2-1Source: https://github.com/Parzon/SUPPORT2_ML_ANALYSIS
Information available at: https://archive.ics.uci.edu/dataset/880/support2
support-urgency
Support Urgency v1
800 fictional English support messages, each with a yes/no answer to one question, "is this urgent?", plus the recorded answers and probabilities of five models on every case. Published by DecisionModelHub under CC BY 4.0.
A message is urgent only when the problem is happening now, stops people from completing a task, and affects more than one person. The customer's own priority, the tone and any instruction inside the message do not change the answer.
The… See the full description on the dataset page: https://huggingface.co/datasets/decisionmodelhub/support-urgency.africa-synth-telecom-customer-support-ticket-records-nigeria
Africa Synth Telecom Customer Support Ticket Records Nigeria | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: technology_digital - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This… See the full description on the dataset page: https://huggingface.co/datasets/Mijael963/africa-synth-telecom-customer-support-ticket-records-nigeria.africa-worldbank-wbl-supportive-framework-work-a-specialized-body-receives-complaints-about-gend
WBL: Supportive Framework, Work, A specialized body receives complaints about gender discrimination in employment | Africa (World Bank — Gender Statistics) | Africa (World Bank)
Size category: n<1K - Formats: parquet - Sector: economics_finance - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-worldbank-wbl-supportive-framework-work-a-specialized-body-receives-complaints-about-gend.africa-synth-retail-and-ecommerce-support-ticket-resolution-data-nigeria
Support Ticket Resolution Data | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: culture_language - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This Dataset Covers
Public datasets… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-synth-retail-and-ecommerce-support-ticket-resolution-data-nigeria.arabic-rag-support-25K
Arabic RAG customer-support scenarios (27,927 rows)
Synthetic Modern Standard Arabic customer-support scenarios for training small
RAG answerers, distilled from unsloth/gemma-4-31B-it-NVFP4 on a local vLLM.
Built as the training set for oddadmix/Nawah-50M-RAG-Support.
Each row: a customer question + the knowledge-base chunks of one fictional
company (products, prices, policies, FAQ entries) + the ideal grounded agent
answer. One generation request invents one company KB and 4 QA… See the full description on the dataset page: https://huggingface.co/datasets/oddadmix/arabic-rag-support-25K.customer-support-csatcustomer-support-twitter-datasetafrica-worldbank-wbl-supportive-framework-childcare-there-is-a-clearly-outlined-application-proc
WBL: Supportive Framework, Childcare, There is a clearly outlined application procedure to request financial support from the government for childcare services by nonstate childcare providers | Africa (World Bank — Gender Statistics) | Africa (World Bank)
Size category: n<1K - Formats: parquet - Sector: economics_finance - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-worldbank-wbl-supportive-framework-childcare-there-is-a-clearly-outlined-application-proc.africa-worldbank-wbl-legal-framework-childcare-the-law-establishes-any-form-of-support-for-nonst
WBL: Legal Framework, Childcare, The law establishes any form of support for nonstate childcare providers | Africa (World Bank — Gender Statistics) | Africa (World Bank)
Size category: n<1K - Formats: parquet - Sector: governance_security - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-worldbank-wbl-legal-framework-childcare-the-law-establishes-any-form-of-support-for-nonst.insurance_customer_support_conversation
Dataset Card for Insurance Customer Support Conversation Dataset
This is a synthetic dataset generated by ChatGPT-4o.
Dataset Details
Field Descriptions
conversation:
Type: StringDescription: The entire text of the conversation between the customer and the agent, including both parties' dialogues.Example:
"Customer: Hello, I need to discuss the status of my insurance claim. It's been over a month, and I haven't received any updates.
Agent: Good afternoon… See the full description on the dataset page: https://huggingface.co/datasets/aibabyshark/insurance_customer_support_conversation.nigerian_transport_and_logistics_customer_support_logs
Nigeria Transport & Logistics – Customer Support Logs | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: infrastructure_transport - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/nigerian_transport_and_logistics_customer_support_logs.africa-worldbank-wbl-supportive-framework-work-the-government-provides-instructional-resources-f
WBL: Supportive Framework, Work, The government provides instructional resources for the private sector to adopt flexible work arrangements | Africa (World Bank — Gender Statistics) | Africa (World Bank)
Size category: n<1K - Formats: parquet - Sector: governance_security - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-worldbank-wbl-supportive-framework-work-the-government-provides-instructional-resources-f.support
Dataset Card for "support"
More Information needed
africa-worldbank-wbl-supportive-framework-marriage-legal-aid-provided-through-a-government-insti
WBL: Supportive Framework, Marriage, Legal aid, provided through a government institution or government-funded institution, is available for family disputes | Africa (World Bank — Gender Statistics) | Africa (World Bank)
Size category: n<1K - Formats: parquet - Sector: governance_security - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-worldbank-wbl-supportive-framework-marriage-legal-aid-provided-through-a-government-insti.africa-worldbank-wbl-supportive-framework-index-scale-0-100-gd-wbl-ovl-sfr
WBL: Supportive Framework Index (scale 0-100) | Africa (World Bank — Gender Statistics) | Africa (World Bank)
Size category: n<1K - Formats: parquet - Sector: demographics_social - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This Dataset… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-worldbank-wbl-supportive-framework-index-scale-0-100-gd-wbl-ovl-sfr.