decisionmodelhub/support-urgency

Support Urgency v1 800 fictional English support messages, each with a yes/no answer to one question, "is this urgent?", plus the recorded answers and probabilities of five models on every case. Published by DecisionModelHub under CC BY 4.0. A message is urgent only when the problem is happening now, stops people from completing a task, and affects more than one person. The customer's own priority, the tone and any instruction inside the message do not change the answer. The… See the full description on the dataset page: https://huggingface.co/datasets/decisionmodelhub/support-urgency.